Hotel El Capitan, Tulum ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Avenida Coba, Tulum, Mx, Tulum, Mexico, 77780

Hotel El Capitan is located in the heart of Tulum City Center, a charming town known for its Mayan heritage and vibrant culture. With modern amenities, it offers guests the opportunity to experience authentic Mexican gastronomy and explore the stunning landscapes of the Riviera Maya. The hotel’s serene atmosphere is complemented by features such as air conditioning and free Wi-Fi, making it a comfortable retreat in a historic setting.

Location

Hotel El Capitan is strategically situated 1.5 miles from the Tulum Archaeological Site and surrounded by lush jungle. The beach is accessible via a designated bike path, approximately 15 minutes away by bicycle. Transportation options include a roundtrip airport shuttle, making it easier for guests to explore the area's natural beauty and attractions.

Rooms

The hotel offers a variety of Mexican-style rooms featuring wooden furniture and colorful bedding. Each room includes a private bathroom with a shower, seating area, and mosquito nets for added comfort. Some accommodations provide additional perks like garden or pool views. Air conditioning and thoughtful design ensure a relaxing stay for guests.

Eat & Drink

Dining at Hotel El Capitan is centered around its onsite restaurant, which serves authentic Mexican cuisine. Guests can enjoy satisfying meals in a relaxed atmosphere. The hotel also features a bar by the pool, providing an accessible spot for refreshments. Meals can be enjoyed in the charming dining area or outdoors by the garden.

Leisure & Business

Guests can take advantage of amenities such as an outdoor pool, garden, and bike rentals. The hotel provides access to various activities in the surrounding area, including opportunities for scuba diving and exploring local cenotes. Complimentary Wi-Fi and concierge services add convenience for both leisure and business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

5 persons

30 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

Check Prices

Superior Double Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Garden view

Shower

Air conditioning

room details

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Double Room

Max:

4 persons

30 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Tulum4600 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 38.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Lovely Pool Area

The pool was a highlight of our stay, with a perfect temperature and a serene atmosphere that made for relaxing afternoons.view full review

Spacious Rooms

The rooms were impressively large and meticulously clean, creating a very comfortable environment for our entire stay.view full review

Fun Bike Rentals

The bike rental service was reliable and affordable, allowing us to explore the area easily for just $150mxn per bike for the whole day.view full review

Kid-Friendly Pool

The pool was fantastic for kids, providing a safe and fun place for them to enjoy while we relaxed nearby.view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
ATM/Cash machine
Fire extinguishers

Sports & Fitness

Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area

Room features

Air conditioning
Mini-bar
Garden furniture

Bathroom

Free toiletries

Self-catering

Electric kettle

Location

Avenida Coba, Tulum, Mx, Tulum, Mexico, 77780

Map view

Avenida Coba, Tulum, Mx, Tulum, Mexico, 77780

City landmarks

Beach

Tulum Archaeological Site

1.5 mi

Museums

Parque Nacional de Tulum

1.3 mi

TulumMexico

Las Pinturas

1.0 mi

Km 6 Coba Road Direclty in front of Rancho Santa Cruz

Tulum Monkey Sanctuary

2500 ft

km 8 Carretera Tulum-Coba

Cenote Zacil-Ha

2500 ft

Coba Road

Temple of Doom

2500 ft

Aldea Zama

Piramide del Pensamiento Positivo

1.0 mi

Laguna Kaan Luum

4400 ft

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

1.1 mi

Store

Mixik

4400 ft

Gallery

Hernandez Gallery Tulum

3500 ft

Av Tulum S/N

Tulum Underwater

4400 ft

Calle Osiris Sur 1096

Terreno Expoferia

3600 ft

Dunosusa

3900 ft

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

1.5 mi

Public Building

Casa de la Cultura

4200 ft

Beach

Playa Ruinas de Tulum

1.5 mi

Gallery

La Hoja Verde

4300 ft

Panna e Cioccolato

1.1 mi

Calle Alfa Sur 1066

Dos Aguas Park

4900 ft

Parks

Parque Dos Aguas

4600 ft

Cenote Caracon

1.0 mi

Parks

Jungla Maya Native Park

1.0 mi

Avenida Tulum

Santitos

1.1 mi

Carretera Federal Cancun-Tulum KM 124

Parque Dos Ojos

1.6 mi

Carretera Cancun Tulum Km 242

Cenote Yax Kin Camping

1.6 mi

Carretera Cancun-Tulum Km239 Pasando Cenotes Labna-ha

Cenotes Casa Tortuga Tulum

1.6 mi

Calle Yalku Manzana10

Balam Art On Feathers

4.2 mi

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

4.2 mi

Nearby

Mall

Super Chedraui

1100 ft

Restaurants

La Pasadita Tulum

900 ft

Av. Coba Entre Chedraui y Cruz Roja

Buena Estrella Herados Artesanales

900 ft

Calle Gama Ote

Liefs

1400 ft

Av. Coba 107

BOTANICA Garden Cafe

2300 ft

Andromeda Calle Andromeda Ote entre calle Geminis Sur y Libra Sur

Restaurante del Pacha Tulum

1700 ft

Av. Coba Norte. Manzana 9

Lucky Bunny

2100 ft

Av Satelite s/n mzn 2 Lote 3 Corner with Polar pte. Next to the barber shop.

Papaya Pizza & Co

2400 ft

125 Avenida Tulum

Dona Lucha Tulum

2500 ft

Calle Sol Oriente

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

clean

friendly staff

noisy location

inconsistent dining

6.6/10

Nice

Rooms

6.7

Location

7.0

Service

7.3

Dining

5.0

4/5 based on 67 review

#117 of 220 hotels in Tulum based on Tripadvisor

Wesley

United States of America, May 2024

6.8/10

The hotel offers spacious and spotless rooms, but the proximity to a nightclub can be a bit overwhelming. Housekeeping service is excellent, although the pricing could be more competitive. The location is ideal for exploring the town and local attractions, despite some noise disturbances. The dining options are basic and inconsistent. Overall, a decent choice for those seeking a convenient stay with friendly service.

Rooms

7.0

The rooms are big and kept spotless by the great housekeeping service, but being so close to a nightclub means you can sometimes feel the vibrations from the music. The family room, while spacious, could be better furnished, especially considering the extra cost.

Service

9.0

The staff at the hotel are extremely kind and helpful, offering us a better room immediately. The restaurant staff also show great care for customers, making the service a standout feature.

Location

6.0

The hotel's location is convenient for biking to the beach and walking to town, offering access to local amenities. However, the area experiences significant traffic and construction noise, affecting the overall ambiance.

Dining

5.0

The dining experience is mixed, with a basic offering that can be inconsistent. While the local rice dish is enjoyable, the breakfast options may not meet expectations.

Facilities

The hotel provides standard facilities, including room service, housekeeping, airport shuttle, and tours/ticket assistance. However, expect a more basic setup without luxurious amenities.

clean

noisy location

Sean

United States of America, May 2024

7.4/10

My stay at the hotel was quite pleasant overall. The rooms were spacious but a bit noisy due to their proximity to the restaurant. On the bright side, they were well-equipped with everything I needed. The service was excellent, with very helpful staff always ready to assist. The location was convenient, being on the road to the beach and just a short walk from Tulum town center. Despite some drawbacks in terms of noise and smell from the kitchen, my experience was positive.

Rooms

7.0

The rooms were big and spacious with everything you could need.

Service

9.0

The service was very friendly and helpful.

Location

8.0

The location was ideal, being on the road to the beach but also close to Tulum town center.

Dining

5.0

The dining options were very basic.

Facilities

8.0

The hotel offers an excellent restaurant as part of the building, and there is also a spa service available.

Convenient location

Noisy rooms

Harvey

United States of America, April 2024

5.6/10

My stay at the hotel was a mixed experience. The rooms were adequate for sightseers but had some cleanliness issues like stains on walls and dirty sinks. The service was a bit lacking with noisy corridors early in the morning. The location was convenient for diving activities but not centrally located. The dining options were inconsistent. Despite some drawbacks, the daily room servicing was commendable.

Rooms

6.0

The rooms were perfectly adequate for sightseers but had cleanliness issues with stains and loose wires.

Service

5.0

The service was not very accommodating, with loud disturbances in the corridor early in the morning.

Location

7.0

The hotel is not centrally located but is great for diving activities.

Dining

5.0

The dining experience was inconsistent, ranging from good to poor.